How long will my order take?
Although I aim to to have your ceramics shipped within 2-5 working days, it's just Rhiannon in the workshop, making and packing your orders so in busy periods this may take a little longer. I really appreciate your patience.
How is my order shipped?
All orders are sent via Aramex at $15 flat rate within Australia. Orders above $190 will receive free shipping. Sorry, no PO Boxes or Parcel Lockers.
Once your goods have been packed and dispatched, a tracking number will be emailed to you. Please make sure to check your junk mail if you don't receive this.
Can I pickup my order?
For those local to the workshop, you can pickup your order for free. Your order will be packed, ready for collection within 2-5 working days. An email will be sent to you, confirming the date and available times.
What packing materials do you use?
With the environment in mind, I endeavour to use as much recycled packing material as possible. I use biodegradable packing tape, bubble wrap and packing bubbles.
Do you ship internationally?
Shipping outside of Australia will be available soon!